Terms of service
These terms govern use of the 100 Rocks storefront analytics, adaptive interface testing, and design-token platform by Shopify merchants (Karen Charykov, entrepreneur individuel). They do not replace a signed Data Processing Agreement for storefront visitor data.
Agreement
By creating a 100 Rocks account, installing the storefront tracker, or using the merchant console at get.100.rocks, you agree to these Terms of Service. If you do not agree, do not use the service.
Service description
100 Rocks provides privacy-first storefront analytics (audience and behavior-capable tiers), session metrics, heatmaps, merchant-approved PDP variant testing, adaptive interface optimization, and design-token tooling for Shopify-based stores. Features available depend on your subscription plan and counter configuration.
Eligibility
You must be a Shopify merchant or an authorized representative of a merchant with authority to bind the store. You must be at least 18 years old and comply with Shopify's terms and applicable commerce laws.
Subscription and payment
Paid plans are offered by quote or self-serve checkout where available. Payments are processed by Stripe, Inc. Subscriptions renew automatically each billing period unless you cancel before the renewal date. Fees are quoted exclusive of applicable taxes unless stated otherwise. When you cancel a paid subscription, cancellation takes effect immediately and we provide a prorated refund for the unused portion of the current billing period through Stripe, except where Stripe, banking-network rules, fraud controls, chargeback status, or mandatory law prevents that refund. We may change prices with at least 30 days' notice before they apply to an existing paid subscription.
Acceptable use
You may not use 100 Rocks to collect data without a lawful basis or valid consent where required, reverse-engineer the platform, interfere with other merchants' data, upload malicious code, or use the service in violation of GDPR, CNIL, CCPA, or other applicable privacy laws. You are responsible for your storefront consent banner and privacy notice.
Merchant data and privacy
For storefront visitor analytics, you are the data controller and 100 Rocks (Karen Charykov, entrepreneur individuel) is the processor. Processing is governed by our Data Processing Agreement. A template is available on request at help@100.rocks; a binding executed DPA is required before Tier 2 behavior analytics goes live on your storefront. You warrant that your storefront privacy notice and consent mechanism, with equally prominent Accept and Decline options where required, are live before enabling behavior-capable analytics.
Intellectual property
100 Rocks owns the platform, software, documentation, and branding. You retain ownership of your store content, product data, and customer lists. Aggregated analytics outputs generated for your store are licensed to you for internal business use.
Disclaimer and warranties
The service is provided as is and as available to the extent permitted by law. 100 Rocks does not guarantee specific commerce outcomes, uptime levels beyond any separately executed SLA, or that analytics will be error-free. This section does not limit rights that cannot be excluded under applicable consumer law.
Limitation of liability
To the maximum extent permitted by law, 100 Rocks is not liable for indirect, incidental, special, or consequential damages, or for loss of profits, revenue, or data arising from use of the service. Total liability is capped at fees paid in the twelve months preceding the claim, unless mandatory law provides otherwise.
Governing law
These Terms are governed by the laws of France, without regard to conflict-of-law rules. The courts of Paris, France have exclusive jurisdiction for disputes arising from these Terms, except where mandatory law gives you rights to bring claims in another forum. If you are a consumer in the EU or UK, you retain mandatory protections of your country of residence.
Changes to these Terms
We may update these Terms from time to time. When we make material changes we update the policy version and the "last updated" date and, for existing paid subscriptions, give at least 30 days' notice before they take effect. Your continued use of the service after changes take effect constitutes acceptance. If you do not agree to a material change, you may terminate before it takes effect.
Suspension and termination
We may suspend or limit access to the service immediately where reasonably necessary to address non-payment, a breach of these Terms, unlawful or abusive use, or a security risk, and we restore access once the cause is resolved where practicable. Either party may terminate per the subscription terms. Upon termination, your access to the merchant console ends and 100 Rocks will delete or return storefront analytics data per the DPA retention and deletion schedule, unless law requires longer retention.
Contact
Questions about these Terms: help@100.rocks.
Last updated: 2026-07-12